Frequently asked questions
What does those numbers on each product mean?
17Drip Coffee uses a serial numerical system to code its drip coffee range, with numbers from No.10 to No.99.
Each number represents a distinct flavour spectrum, inspired by the logic of the SCA Coffee Taster’s Flavour Wheel—allowing drinkers to intuitively explore coffee flavours through numbers.
Rather than ranking quality, the numbers map flavour character, helping you choose a cup that suits your mood and taste.
How to brew 17Drip coffee?
It's simple!
In fact, we designed our drip bag coffee with the mind for freestyle brewing, which means you just tear open the drip bag, hang it on the cup and pour the hot water (boiled the water and cool it down for a minute) through the drip bag to the volume and intensity you like! We know the coffee tastes sometime is more personal preference thing, so no necessary rituals must be followed.
But if you like to be more controlling your coffee tastes with consistency, then follow these steps:
- Tear open the sealed bag and take our the filter bag.
- Tear off the filter bag top part.
- Open the drip bag and pull aside the hangers on both sides of the drip bag.
- Hang the drip bag over the a cup rim (that's the hangers designed for).
- Boil water and pour the hot water through the drip bag slowly till filling up the cup.
Ready to drink!
Adjust the water volume based on your preference for thicker or lighter taste. Our recommendations for the brewing are:
- Hot Water - 90c degree
- Water Volume - 220ml
- In Cup Volume - 200ml +/-
Enjoy!
What is the return policy?
We are unable to accept returns of food and beverage items. These will be carefully marked before purchase.
However if you have problems or doubts with the products you purchased, please reach out to us. Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are proudly manufactured with care and attention locally in Singapore. We carefully source great quality green beans through our trusted partners and some time we buy directly from reputable farms with traceable records to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.